I spend my day working with Salesforce, a very, very feature-rich CRM that you pay big money to use. Salesforce is the opposite of OpenSource and the many features are expensive. Salesforce business model is based on this and on the lock-in effect. If your company invested in implementing Salesforce, they’ll likely pay a lot to keep it.

So what does an alternative look like? Let’s have a look at Twenty, an OpenSource CRM that recently reached the magic 1.0 version.